Privacy Policy
Effective Date: August 5, 2025
Ratio Staffing Substitute Teachers LLC ("Ratio Staffing," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ratiostaffing.com (the "Site") and use our services.
Please read this policy carefully. By using the Site, you agree to the practices described below.
1. Information We Collect
a. Information You Provide Directly
Educators: Name, contact details (phone, email, address), work history, resume, educational background, certifications and licenses, availability and scheduling preferences, references, emergency contact information, compensation preferences, and any other information you voluntarily provide.
Schools and Educational Institutions: School name, contact information, authorized representatives, job postings, hiring preferences, student enrollment information, facility details, compensation budgets, scheduling requirements, and special needs or requirements.
b. Automatically Collected Information
IP address and geographic location data
Browser type, version, and language settings
Device type, operating system, and unique device identifiers
Pages visited, time spent on pages, and navigation patterns
Referral sources and search terms used to find our Site
Date and time of visits and user interactions
Mobile device location data (with permission)
c. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, local storage, and similar technologies to:
Remember your preferences and login information
Analyze Site usage and performance
Provide personalized content and recommendations
Facilitate social media integration
Deliver targeted advertising
Cookie Types We Use:
Essential Cookies: Required for Site functionality
Performance Cookies: Collect usage analytics
Functional Cookies: Remember your preferences
Targeting Cookies: Deliver relevant advertising
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit Site functionality.
d. Information from Third Parties
Background check results and employment verification (with consent)
Social media profile information (when you connect accounts)
Educational institution verification data
Professional reference information
Public records and licensing board data
2. How We Use Your Information
We use your information to:
Match educators with appropriate educational institutions
Facilitate job postings, applications, and hiring processes
Verify credentials, certifications, and employment eligibility
Communicate regarding services, placements, and account management
Process payments and maintain financial records
Conduct background checks and employment screening (with consent)
Improve our services through analytics and user feedback
Ensure platform security and prevent fraud
Comply with legal obligations and regulatory requirements
Send marketing communications (with consent)
Maintain records for tax reporting and employment law compliance
3. Legal Bases for Processing (GDPR)
For users in the European Economic Area, we process personal data based on:
Contract Performance: To provide our staffing services
Legitimate Interests: For business operations, security, and improvements
Legal Compliance: To meet regulatory and legal requirements
Consent: For marketing communications and optional services
4. Sharing Your Information
We may share your information in the following circumstances:
a. With Other Platform Users
Educator profiles with schools (when applying or being recommended)
School information with educators (when viewing job postings)
Contact information to facilitate hiring arrangements
b. With Service Providers
Background check companies and verification services
Payment processors and financial institutions
Email and communication service providers
Cloud hosting and data storage providers
Analytics and marketing platforms
Legal and professional service providers
c. Legal Requirements
To comply with court orders, subpoenas, or legal processes
To respond to government investigations or regulatory inquiries
To protect our rights, property, or safety
To prevent fraud or illegal activities
In connection with emergency situations
d. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We do not sell your personal data to third parties for their marketing purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and employee training
Secure data centers and backup systems
However, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
6. Data Retention
We retain personal information for as long as:
Your account remains active
Needed to provide services or complete transactions
Required by law or regulation
Necessary for legitimate business purposes
Specific Retention Periods:
Active user accounts: Duration of service plus 7 years
Employment records: 7 years after employment ends
Financial records: 7 years for tax and accounting purposes
Marketing data: Until consent is withdrawn plus 2 years
Inactive accounts: 3 years, then deleted unless legally required
7. Your Privacy Rights
Depending on your location, you may have the following rights:
General Rights
Access: Request copies of your personal data
Correction: Update inaccurate or incomplete information
Deletion: Request removal of your personal data
Portability: Receive your data in a machine-readable format
Restriction: Limit how we process your information
Objection: Object to certain types of processing
California Rights (CCPA/CPRA)
California residents have additional rights including:
Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale (though we don't sell data)
Right to non-discrimination for exercising privacy rights
European Rights (GDPR)
EU residents have rights including:
Right to withdraw consent
Right to lodge complaints with supervisory authorities
Right to object to automated decision-making
To exercise your rights, contact us at privacy@ratiostaffing.com
8. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
9. Children's Privacy
Our services are designed for users 18 years and older. We do not knowingly collect personal information from children under 13 (or under 16 in the EU). If we discover we have collected such information, we will delete it promptly.
10. Third-Party Links and Services
Our Site may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. Marketing Communications
We may send you marketing emails about our services. You can opt-out at any time by:
Clicking the unsubscribe link in emails
Updating your account preferences
Contacting us at info@ratiostaffing.com
12. State-Specific Disclosures
California
We may collect the following categories of personal information: identifiers, professional information, commercial information, internet activity, and inferences. We use this information for business purposes as described above.
Nevada
Nevada residents may opt-out of the sale of personal information (though we don't sell data).
Other States
We comply with applicable state privacy laws including those in Virginia, Colorado, Connecticut, and Utah.
13. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
Posting the updated policy on our Site
Sending email notifications to registered users
Displaying prominent notices on our platform
Continued use of our services after changes constitutes acceptance of the updated policy.
14. Contact Information
Mailing Address:
Ratio Staffing Substitute Teachers LLC
Privacy Department
58 West Portal Ave #639
San Francisco, CA 94127-1304
General Contact:
Email: info@ratiostaffing.com
Website: https://ratiostaffing.com