Privacy Policy

Effective Date: August 5, 2025

Ratio Staffing Substitute Teachers LLC ("Ratio Staffing," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ratiostaffing.com (the "Site") and use our services.

Please read this policy carefully. By using the Site, you agree to the practices described below.

1. Information We Collect

a. Information You Provide Directly

Educators: Name, contact details (phone, email, address), work history, resume, educational background, certifications and licenses, availability and scheduling preferences, references, emergency contact information, compensation preferences, and any other information you voluntarily provide.

Schools and Educational Institutions: School name, contact information, authorized representatives, job postings, hiring preferences, student enrollment information, facility details, compensation budgets, scheduling requirements, and special needs or requirements.

b. Automatically Collected Information

  • IP address and geographic location data

  • Browser type, version, and language settings

  • Device type, operating system, and unique device identifiers

  • Pages visited, time spent on pages, and navigation patterns

  • Referral sources and search terms used to find our Site

  • Date and time of visits and user interactions

  • Mobile device location data (with permission)

c. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, local storage, and similar technologies to:

  • Remember your preferences and login information

  • Analyze Site usage and performance

  • Provide personalized content and recommendations

  • Facilitate social media integration

  • Deliver targeted advertising

Cookie Types We Use:

  • Essential Cookies: Required for Site functionality

  • Performance Cookies: Collect usage analytics

  • Functional Cookies: Remember your preferences

  • Targeting Cookies: Deliver relevant advertising

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit Site functionality.

d. Information from Third Parties

  • Background check results and employment verification (with consent)

  • Social media profile information (when you connect accounts)

  • Educational institution verification data

  • Professional reference information

  • Public records and licensing board data

2. How We Use Your Information

We use your information to:

  • Match educators with appropriate educational institutions

  • Facilitate job postings, applications, and hiring processes

  • Verify credentials, certifications, and employment eligibility

  • Communicate regarding services, placements, and account management

  • Process payments and maintain financial records

  • Conduct background checks and employment screening (with consent)

  • Improve our services through analytics and user feedback

  • Ensure platform security and prevent fraud

  • Comply with legal obligations and regulatory requirements

  • Send marketing communications (with consent)

  • Maintain records for tax reporting and employment law compliance

3. Legal Bases for Processing (GDPR)

For users in the European Economic Area, we process personal data based on:

  • Contract Performance: To provide our staffing services

  • Legitimate Interests: For business operations, security, and improvements

  • Legal Compliance: To meet regulatory and legal requirements

  • Consent: For marketing communications and optional services

4. Sharing Your Information

We may share your information in the following circumstances:

a. With Other Platform Users

  • Educator profiles with schools (when applying or being recommended)

  • School information with educators (when viewing job postings)

  • Contact information to facilitate hiring arrangements

b. With Service Providers

  • Background check companies and verification services

  • Payment processors and financial institutions

  • Email and communication service providers

  • Cloud hosting and data storage providers

  • Analytics and marketing platforms

  • Legal and professional service providers

c. Legal Requirements

  • To comply with court orders, subpoenas, or legal processes

  • To respond to government investigations or regulatory inquiries

  • To protect our rights, property, or safety

  • To prevent fraud or illegal activities

  • In connection with emergency situations

d. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal data to third parties for their marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

  • Encryption of data in transit and at rest

  • Regular security assessments and updates

  • Access controls and employee training

  • Secure data centers and backup systems

However, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain personal information for as long as:

  • Your account remains active

  • Needed to provide services or complete transactions

  • Required by law or regulation

  • Necessary for legitimate business purposes

Specific Retention Periods:

  • Active user accounts: Duration of service plus 7 years

  • Employment records: 7 years after employment ends

  • Financial records: 7 years for tax and accounting purposes

  • Marketing data: Until consent is withdrawn plus 2 years

  • Inactive accounts: 3 years, then deleted unless legally required

7. Your Privacy Rights

Depending on your location, you may have the following rights:

General Rights

  • Access: Request copies of your personal data

  • Correction: Update inaccurate or incomplete information

  • Deletion: Request removal of your personal data

  • Portability: Receive your data in a machine-readable format

  • Restriction: Limit how we process your information

  • Objection: Object to certain types of processing

California Rights (CCPA/CPRA)

California residents have additional rights including:

  • Right to know what personal information is collected

  • Right to delete personal information

  • Right to opt-out of sale (though we don't sell data)

  • Right to non-discrimination for exercising privacy rights

European Rights (GDPR)

EU residents have rights including:

  • Right to withdraw consent

  • Right to lodge complaints with supervisory authorities

  • Right to object to automated decision-making

To exercise your rights, contact us at privacy@ratiostaffing.com

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

9. Children's Privacy

Our services are designed for users 18 years and older. We do not knowingly collect personal information from children under 13 (or under 16 in the EU). If we discover we have collected such information, we will delete it promptly.

10. Third-Party Links and Services

Our Site may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Marketing Communications

We may send you marketing emails about our services. You can opt-out at any time by:

  • Clicking the unsubscribe link in emails

  • Updating your account preferences

  • Contacting us at info@ratiostaffing.com

12. State-Specific Disclosures

California

We may collect the following categories of personal information: identifiers, professional information, commercial information, internet activity, and inferences. We use this information for business purposes as described above.

Nevada

Nevada residents may opt-out of the sale of personal information (though we don't sell data).

Other States

We comply with applicable state privacy laws including those in Virginia, Colorado, Connecticut, and Utah.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the updated policy on our Site

  • Sending email notifications to registered users

  • Displaying prominent notices on our platform

Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Information

Mailing Address:
Ratio Staffing Substitute Teachers LLC
Privacy Department
58 West Portal Ave #639
San Francisco, CA 94127-1304

General Contact:
Email: info@ratiostaffing.com
Website: https://ratiostaffing.com