Ratio Staffing User Agreement
Effective Date: August 5, 2025
This User Agreement ("Agreement") governs your use of the website, services, and platform provided by Ratio Staffing Substitute Teachers LLC ("Ratio Staffing," "Company," "we," "us," or "our") through https://ratiostaffing.com ("Site" or "Platform").
By accessing or using the Site, you agree to be bound by all terms of this Agreement. If you do not agree to these terms, do not use the Site.
Section A: General Terms for All Users
1. Eligibility and Account Creation
You must be at least 18 years old and legally able to enter into binding contracts
You must provide accurate, complete, and current information during registration
You are responsible for maintaining the confidentiality of your account credentials
You must notify us immediately of any unauthorized use of your account
One person may maintain only one active account unless specifically authorized by us
2. Acceptable Use Policy
You agree NOT to:
Provide false, misleading, or inaccurate information
Impersonate any person or entity
Use automated tools to scrape, harvest, or collect data from the Site
Post illegal, harmful, threatening, abusive, defamatory, or discriminatory content
Violate any applicable laws or regulations
Interfere with or disrupt the Site's functionality
Attempt to gain unauthorized access to our systems
Use the Platform for any purpose other than legitimate educational staffing
3. Intellectual Property Rights
The Platform, including all software, content, trademarks, and proprietary technology, is owned by Ratio Staffing
You are granted a limited, non-exclusive, non-transferable license to use the Platform
You retain ownership of content you upload but grant us a worldwide, royalty-free license to use, display, and distribute such content for Platform purposes
You may not reverse engineer, modify, or create derivative works of our Platform
4. User-Generated Content
You are solely responsible for content you upload or submit
You represent that you have the right to share all submitted content
You warrant that your content does not violate any third-party rights
We reserve the right to remove any content that violates this Agreement
You agree not to upload sensitive personal information (SSNs, financial data, medical records)
5. Privacy and Data Protection
Your use of the Platform is subject to our Privacy Policy
We may collect and analyze usage data for Platform improvement and analytics
You consent to background checks and verification processes as applicable to staffing services
All communication through the Platform may be monitored for quality and compliance
6. Platform Availability and Modifications
We provide the Platform on an "as-is" and "as-available" basis
We do not guarantee uninterrupted or error-free service
We reserve the right to modify, suspend, or discontinue the Platform at any time
We may perform maintenance that temporarily limits Platform functionality
7. Fees and Payment Terms
Current fee schedules are available on our website
All fees are non-refundable unless specifically stated otherwise
You authorize us to charge payment methods on file for applicable fees
Failure to pay fees may result in account suspension or termination
We reserve the right to change fees with 30 days' notice
Section B: Terms for Educational Institutions and Employers
1. Employer Account Requirements
You must be authorized to bind your organization to this Agreement
You must comply with all applicable employment and education laws
You are responsible for verifying that all job postings are accurate and legal
You warrant that you have proper licensing and accreditation to operate as an educational institution
2. Hiring and Employment Relationship
Ratio Staffing is NOT the employer of placed educators
You are solely responsible for all employment decisions, including hiring, compensation, supervision, and termination
You must comply with all applicable employment laws, including but not limited to:
Fair Labor Standards Act
Equal Employment Opportunity laws
State and local employment regulations
Background check and child protection requirements
You are responsible for workers' compensation, unemployment insurance, and tax withholdings
All employment contracts are between you and the educator
3. Background Checks and Screening
You are solely responsible for conducting appropriate background checks
We may facilitate background check services but make no warranties about their accuracy or completeness
You must independently verify all educator credentials and qualifications
You assume all liability for hiring decisions and educator conduct
4. Shared Administrative Accounts
Account administrators may add users and assign permissions
You are fully responsible for all actions taken by users with access to your account
You must immediately revoke access for terminated employees
You must ensure all users comply with this Agreement
5. Job Postings and Content
All job postings must be accurate, complete, and comply with applicable laws
You may not post discriminatory, misleading, or illegal content
You warrant that you have authority to post positions and make hiring decisions
We reserve the right to remove or modify job postings that violate our policies
Section C: Terms for Educators
1. Profile Creation and Management
You control the visibility and content of your educator profile
You must maintain accurate and current profile information
You may not upload confidential documents, background check results, or government-issued identification
You are responsible for ensuring your profile complies with professional standards
2. Job Applications and Placement
You may browse and apply for positions at your discretion
We do not guarantee job placement, interviews, or hiring outcomes
All employment relationships are directly between you and the hiring institution
You are responsible for negotiating terms of employment
You must comply with all professional and ethical standards required by educational institutions
3. Professional Conduct
You must maintain appropriate professional conduct in all Platform interactions
You agree to fulfill all commitments made to educational institutions
You must notify institutions promptly of any scheduling conflicts or changes
Failure to appear for confirmed assignments may result in account suspension
4. Recommendations and Matching
We may suggest job opportunities based on your profile and preferences
All suggestions are provided for informational purposes only
You are solely responsible for evaluating the suitability of any position
We make no representations about the accuracy of job suggestions
Section D: Legal Provisions and Risk Allocation
1. Disclaimers and Warranties
THE PLATFORM AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
Warranties of merchantability, fitness for a particular purpose, or non-infringement
That the Platform will be uninterrupted, secure, or error-free
The accuracy, reliability, or completeness of any content or information
That any defects will be corrected or that the Platform is free of viruses
2. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Our total liability for any claims arising from this Agreement shall not exceed $1,000 or the fees paid by you in the 12 months preceding the claim, whichever is greater
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
We are not liable for any damages arising from:
Employment decisions or workplace incidents
Educator misconduct or performance issues
Loss of business, profits, or opportunities
Data breaches or security incidents beyond our reasonable control
Third-party actions or content
3. Indemnification
You agree to indemnify, defend, and hold harmless Ratio Staffing, its officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorney fees) arising from or relating to:
Your use of the Platform or violation of this Agreement
Your content or conduct on the Platform
Employment relationships and workplace incidents
Your violation of any third-party rights
Any false or misleading information you provide
4. Dispute Resolution and Arbitration
MANDATORY ARBITRATION: All disputes arising from or relating to this Agreement or your use of the Platform shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in San Francisco, California and governed by California law.
CLASS ACTION WAIVER: You agree that any arbitration or legal proceeding shall be conducted on an individual basis only and not as part of a class, consolidated, or representative action.
Exception: Either party may seek injunctive relief in court for intellectual property violations or confidentiality breaches.
5. Force Majeure
We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or technical failures.
6. Termination
We may suspend or terminate your account immediately for (but not limited to):
Violation of this Agreement or our policies
Providing false or misleading information
Harmful or inappropriate behavior
Non-payment of fees
Missed assignments or professional misconduct (for educators)
Legal or regulatory violations
Upon termination:
Your right to use the Platform ceases immediately
We may delete your account and associated data
Outstanding obligations survive termination
You remain liable for any damages or claims arising before termination
7. Data Protection and Compliance
We comply with applicable data protection laws including GDPR, CCPA, and FERPA where applicable
Educational institutions must ensure compliance with student privacy laws
All parties must comply with applicable employment and education regulations
Cross-border data transfers are subject to appropriate safeguards
8. Modifications to Agreement
We may modify this Agreement at any time by:
Posting the updated Agreement on the Platform
Sending notice to your registered email address
Providing 30 days' notice for material changes affecting fees or dispute resolution
Continued use of the Platform after modifications constitutes acceptance of the updated Agreement.
9. Severability and Entire Agreement
If any provision of this Agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect. This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and Ratio Staffing regarding the Platform.
10. Governing Law and Jurisdiction
This Agreement is governed by the laws of California, without regard to conflict of law principles. Any court proceedings not subject to arbitration shall be conducted in San Francisco County, California courts.
11. Assignment
You may not assign or transfer your rights under this Agreement without our written consent. We may assign this Agreement to any affiliate or successor entity.
12. Notice Requirements
All notices must be sent to:
To Company: info@ratiostaffing.com or by certified mail to 58 West Portal Ave #639, San Francisco, CA 94127-1304
To You: Your registered email address or account messaging system
Contact Information:
Email: info@ratiostaffing.com
Website: https://ratiostaffing.com
By using the Ratio Staffing Platform, you acknowledge that you have read, understood, and agree to be bound by this User Agreement.